Frequently asked questions
Are your glasses unbreakable?
No.
Our glassware is quality crystal.
It's stronger than other fine crystal, but it isn't unbreakable.
BUT if any of our glasses arrive broken - We'll get a replacement to you straight-away
What material are the glasses made of?
The glasses are made from lead free crystal. Our crystal is toxin and pollutant free.
Are the glasses dishwasher safe?
Yes. Unlike most high calibre crystal glasses, ours are dishwasher safe for 1000+ washes.
Where are these glasses manufactured?
The glasses are made in Europe (in Slovakia) in a factory world famous for the quality of its crystal since 1892.
The factory has produced pieces used in the White House and Buckingham Palace.
What is the return policy?
We offer a 30 days return policy. If you're unhappy with the product, please return it to us (unused) for a refund.
What happens if the product is broken on arrival?
We'll send a replacement item, free of charge, straight away!